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The Best Hotel Rates are on ShellHospitality.com

When you make a reservation with Shell Vacations Hospitality, you can rest assured that you are receiving the lowest rate publicly available on the Internet. If you happen to find a lower rate for a Shell Vacations Hospitality resort, we will match this rate under the following conditions:

  • If you find a rate on a competing website that is lower than the lowest rate shown on the Shell Vacations Hospitality website, we will honor that rate for the nights for which the lower rate was found, plus give you an additional 10% discount off the lower rate found upon verification.
  • For the purpose of the Best Rate Guarantee, a competing website is defined as a website that is not owned by Shell Vacations Hospitality.
  • Rooms on the other website must be publicly available, viewable and immediately bookable on the Internet at the time of verification.


To use this guarantee, you must advise Shell Vacations Hospitality within 24 hours of booking your room by completing our Best Rate Guarantee form.